closing date: posted date: Fri , 27 Nov 2020 location: Cape town, Western cape, South Africa
JOB DESCRIPTION
TRAINEE WFM Analyst
The TFG Graduate Programme is designed to help you make a smooth transition into the world of work. You will engage with various individuals and teams in the business who will share their experience, knowledge, passion and purpose, to help you successfully complete the structured training programme.
TFG is looking for dynamic individual to join the HR WFM team. As the Trainee WFM Analyst, your key responsibilities will be accountable to interpret, analyse and assess the workforce processes and metrics.
KEY RESPONSIBILITIES
- Supporting the development of business staffing/scheduling plans and models and forecasting for the retail operations environment.
- Analyse store workload and staffing impacts and assess store operations in order to make recommendations for increased performance of the organisational goals
REQUIREMENTS
- A minimum 3-year relevant degree or diploma in BSC, stats (Mathematics) or IT
- Classified as youth in South Africa
Excel ( Pivots; VLOOKUP’s and Macros)
- Strong problem solving & Root Cause Analysis
- Ability to persuade and influence stakeholders
- Attention to detail
- Logical ability
- Project management knowledge
COMPETENCIES
- Presenting and Communicating
- Persuading and Influencing
- Working with people
- Adapting and responding to change
- Driving and Persevering
- Entrepreneurial and Commercial Thinking
- Following Instructions and Procedures