Shoprite Trainee Operations Manager (OK Franchise) Bloemfontein

closing date: 04 April 2024 posted date: Thu , 28 Mar 2024 location: Various

  • Maximise sales; identify gaps and opportunities related to product lines
  • Manage and minimize costs
  • Manage and minimize shrinkage
  • Manage and control company assets
  • Conduct regular branch inspections
  • Monitor and ensure the consistent implememtation of company policy, standards, procedures and systems within the region
  • Effective use of reports
  • Analyse reports and ensure effective implementation
  • Grow market share within the region
  • Identify gaps and propose business opportunities within the region
  • Ensure service excellence
  • Identify possible revamps of old stores
  • Ensure successful openings of new stores
  • Ensure effective security implementation within the region

  • Grade 12 certificate with English and Mathematics – (essential).
  • Tertiary qualification in retail management or a related field – (desired)

  • 3-5 years’ retail management experience gained through working in a food retail store – (essential). 
  • Knowledge of retail operations including sales, customer management, merchandising, stock management, cash handling, banking, financial controls, systems, reporting and administration – (essential).
  • Working knowledge of Microsoft Office 365 – (essential).
Knowledge and Skills

  • Customer-first thinking – Understands customers and how best to serve them; committed to providing high-quality customer service and ensuring customer needs and expectations are met.
  • Analytical with strong numeracy skills – Quickly grasps new information and is able to analyse, and interpret multiple sources of data to come to sound conclusions. Able to perform moderately complex numeric / financial calculations.
  • Foundational knowledge of retail - Understands retail standards and operational best practices to deliver on required expectations and improve performance.
  • Supervision - Ability to coordinate and direct the outputs of others. Facilitates a strong team culture 
    focused on high performance and execution.
  • Detailed, rule-orientated and organised – Strong eye for detail and diligently follows instructions and procedures. Carefully watches over work processes, tasks and outputs to ensure accuracy and initiates prompt action to correct any quality concerns.??
  • Planning and organising – Plans, organizes, and delegates work effectively, ensuring delivery against deadlines and quality standards. Strong drive for operational execution and ensures processes, targets and performance measurements are continuously met or exceeded.
  • Communicates well and confidently conveys information to various stakeholders. Good spoken and written fluency in English along with the ability to convey information / data clearly and accurately.
  • Team player and collaborative partner - Builds good relationships both internally and externally. 
  • Equally capable of working independently or in a team, while contributing positively to team morale.
  • Able to work under pressure and under tight time constraints in a high-volume, fast moving environment.
  • Has integrity and takes accountability for actions and mistakes.
  • Curious and willing to learn – Proactively identifies new areas for learning; seizes learning opportunities and actively uses newly gained knowledge and skill on the job.


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