Perform Trainer Manger duties, whilst shadowing the Regional People Partner. 3 year National Diploma/Degree in Human Resource Management or Labour Legislation. 1 year work experience in a retail environment Strong interpersonal and communication skills.
Execute HR duties as required, under the supervision of the Regional People Manager.
Learn the employee benefits program including pensions, paid time off, and other benefits offered by the company. Achieve store sales and profit targets through effective execution of divisional strategies.
Execute customer service excellence through every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
Respond to customer complaints in accordance with company policies and procedures.
Monitor and report on performance and sales against daily targets.
Execute stock management procedures, including monitoring stock and inventory, and performing quality assurance of merchandise regularly.
Minimize stock loss through compliance with security measures, stock and cash handling procedures.
Implement pricing policies on merchandise
Coordinate merchandise display and sales promotion activities.
Orders merchandise and prepare requisitions to replenish merchandise on hand.
Perform administrative tasks to support the smooth operation of all store operations, including the submission of employee paperwork, preparing and submitting reports, and monitoring sales receipts and cash.
Execute financial administration including taking inventories, reconciling cash with sales receipts and preparing daily records of transactions.
Ensure employees comply with established security, sales and record-keeping procedures and practices.
Support with people management functions including coordinating staffing schedules, managing of performance and upskilling of teams.
Monitor and report on the store’s compliance with health and safety policies.
Computer literacy.
Planning and organizing.
Ability to learn quickly.
Resilience and adaptability.
Ability to take initiative.
Critically analyse information and use judgement to make decisions.
Ability to work well independently and in a team environment.
Ability to build and maintain working relationships.
High standard of work ethic.
The understanding and ability to enhance customer services
Excellent time management and adhering to set timelines.
Valid driver's license